Privacy Policy for Your Confidence
Clear guidelines on how we protect and use your information online
Learn more about our privacy approach
At Ryvenalumer, your privacy is our priority. This policy explains how we handle your information, collect data, and protect your details in line with Australian privacy laws. Please read through to understand your rights and our responsibilities to you.
We are committed to managing your personal data responsibly and transparently. This policy outlines the types of information we collect, purposes for collecting it, and your control over your details when using our mindfulness and attention management services.
How we collect your data and information
We collect information directly from you and automatically through technology to deliver a better online experience.
Information you provide directly
- Completing a contact or inquiry form on our website
- Subscribing to mindfulness updates, alerts, or newsletters
- Communicating with us by email, chat, or phone
- Participating in surveys or providing feedback
- Making a request or submitting content through our services
Automatic data collection methods
- Collecting IP addresses for service performance analytics
- Using cookies to enhance navigation and experience
- Device type, browser version, and operating system details
- Analytics data on usage patterns and site visits
- Language and regional settings for content tailoring
How we use collected information
Your information is used to improve our services, respond to requests, and maintain security.
- Processing your contact requests efficiently
- Sending relevant mindfulness news or updates
- Customising site features to fit your preferences
- Improving website performance and usability
- Protecting user data against misuse or threats
- Analyzing trends to develop new offerings
- Meeting legal or regulatory obligations as required
Our commitment: We always keep your privacy and security central. Clear procedures help protect your data from unauthorised access or disclosure in line with Australian regulations and best practice.
When information may be shared
We only share necessary data in specific circumstances to deliver our services or meet legal requirements.
Service providers we use
We may engage with external IT or support providers who access limited data solely for technical or operational needs.
Legal and regulatory compliance
We may disclose information required by Australian law, regulation, or government order.
Statistics and reporting
Aggregated, non-identifiable data may be shared for analytics or service improvement purposes.
Your rights and privacy choices
You have the right to access, amend, delete, or restrict processing of your data at any time.
- You can request access to your stored information anytime
- You may update or correct your details when needed
- You can request the removal of your personal information
- You may request your data be transferred or exported
- You can object to processing or use of your data
- Request processing of your data be temporarily restricted
To exercise your rights, simply contact us using the details at the end of this policy. We respond promptly and transparently to all requests.
How we secure your information
We implement physical, technical, and organisational measures to prevent unauthorised access, disclosure, or loss.
Technical safeguards
- Encryption of stored and transmitted data
- Secure server hosting at reputable facilities
- Regular security reviews and vulnerability checks
- Multi-factor authentication for admin access
Organisational controls
- Access to personal data limited to authorised staff
- Ongoing staff privacy and security training
- Internal policies reviewed and updated regularly
- Incident response procedures for breaches or threats
How long your data is kept
Data is retained only as needed to deliver our services or as required by law, and securely deleted after.
- Account details stored only if you use account features
- Activity data processed for user experience only
- Support queries retained as long as needed
- Payment data processed by third parties securely
- Email or alert preferences stored if subscribed
We regularly review retention terms to avoid holding data longer than necessary.
Transfers of data overseas
Sometimes data may be processed or stored outside Australia, always with strict protection.
- Using cloud providers with appropriate safeguards
- Transferring only necessary information
- Ensuring all vendors agree to strict data standards
- Complying with all relevant laws for international transfers
Cookies and online tracking tools
Cookies are used to personalise services and analyse trends on our website.
Types of cookies used
- Necessary for website operation and security
- Help us improve website performance
- Remember preferences for tailored experiences
- Enable enhanced features or content delivery
See our Cookie Policy for details on how to control your preferences.
Changes to this privacy policy
We update this policy to reflect new practices, technologies, or regulations where relevant.
- Website notifications of significant changes
- Updated document link displayed prominently
- Changes take effect from published date
- Encourage review and feedback if you have questions
Check this policy for updates before using our services.
How to reach us for privacy questions
If you have concerns or requests, contact our dedicated privacy team anytime.
Ryvenalumer
373 Bay Street, Port Melbourne, VIC 3207 Australia
Phone: +61-8-9694-6641
Email: content@ryvenalumer.com
Last revised on January 2, 2026
Effective as of January 2, 2026